Elevate your communication skills.
A workshop series for the professional services sector.
Invest in your communication skills to enhance your professional success
In the fast-paced, high-stakes world of professional services, communication is more than just a skill—it's a critical asset. Whether you're in strata management, finance, accounting, insurance, law, or engineering, the ability to communicate effectively can set you apart and propel your career forward.
Effective communication is a game-changer when it comes to influencing decisions, building stronger relationships, and driving better outcomes (including increased profit).
Join communication expert Mel Kettle for a transformative series of workshops tailored specifically for professionals in your field.
These sessions are designed to equip you with what you need to excel in your role, build stronger client relationships, and lead with confidence.
They are packed with practical tools and strategies to make sure you or your team can communicate with confidence, consistency, and clarity, even in high-pressure situations.
Each workshop runs for 3 hours, from 9am-12noon (AEST - QLD time).
Topics:
- The Confident Communicator - Thursday 26 September
- Practical People Management - Thursday 17 October
- Unlock your potential - Mastering the art of communicating your value - Thursday 14 November
- Creating, communicating and keeping boundaries at work - Thursday 5 December
In each workshop you will get:
- An engaging live and online 3-hour hands-on workshop filled with practical strategies, tools, and tactics to help you elevate your communication
- Mel's simple frameworks and access to resources to help you refine your skills
- Downloadable worksheets to use during the workshop and after
- A recording of the workshop that you can watch again and again
Three ways to sign up:
1. Single workshop ticket: Choose a ticket for your favourite workshop and get ready to dive deep.
2. All access pass: Opt for this package to attend all four workshops and enjoy a generous discount!
3. Ultimate experience package: Level up your experience with access to all four workshops plus a 60-minute one-on-one session with Mel, to personalise your learning. (Only 10 of these available)
Register 5 or more people for the All Access Pass or the Ultimate Experience Package, and I will provide an exclusive 60-minute Q&A coaching session for your attendees, to help them do a deeper dive into challenges specific to your organisation.
Practical People Management
Thursday 17 October 2024
Effective people management is at the heart of every successful team. This workshop offers practical strategies for leading diverse teams, understanding generational differences, enhancing communication, and fostering a collaborative work environment. You will learn tactics and insights to have difficult conversations, resolve conflict, and manage expectations.
What You'll Gain:
- From friends to friendly: Transition smoothly into leadership roles.
- Having difficult conversations: Master the art of having hard conversations, providing feedback and resolving disputes
- Client relationship management: Learn how to manage client expectations and build lasting relationships.
Unlock Your Potential: Mastering the art of communicating your value
Thursday 14 November 2024
Are you seeking to stand out in the competitive market? Do you often find yourself struggling to articulate your unique value proposition effectively? Are you sick of dropping your prices to win new clients?
In today's dynamic landscape, competing on price alone leads to a race to the bottom.
It’s a disservice to your business and to your industry.
No one wins.
The best companies compete on value.
But how do you communicate this in a market that is becoming homogenised?
Whether you're a seasoned veteran or just starting out in the professional services sector, the ability to clearly convey your value is essential.
What you'll gain:
- Understand Your Value: Learn the 7 components of value and identify which ones are important to YOUR clients.
- Differentiate Yourself: Understand the secret sauce that makes you unique in the marketplace.
- The importance of real relationships: how to earn trust and loyalty with your clients.
SINGLE TICKET
$197
Workshop 3: Unlock Your Potential: Mastering the art of communicating your value
ENROL NOWCreating, communicating, and keeping boundaries at work
Thursday 5 December 2024
Boundaries at work are the invisible lines that define acceptable behaviours, responsibilities, and interactions between employers, employees, and clients/customers.
For individuals, boundaries are crucial because they protect personal time, energy, and mental well-being. Without clear boundaries, you risk burnout, stress, and dissatisfaction, leading to decreased productivity and poor job performance.
For the company, boundaries create a respectful and efficient work environment. When employees understand their roles and limits, it reduces conflicts, fosters mutual respect, and ensures everyone is working towards the same goals.
And when your clients and customers know your boundaries, they are less likely to get frustrated when things don’t go their way.
What You'll Gain:
- Personal boundaries: What personal boundaries do you need to protect your personal time, energy, and mental well-being?
- Company boundaries: The 5 core areas where companies need boundaries to ensure your employees understand their roles and limits
- Communicating your boundaries and setting clear expectations to employees, colleagues, and clients to avoid misunderstandings and frustrations.
What people say about Mel's workshops
"Really insightful, as I experienced burnout after Covid"
"I love Mel's down-to-earth style"
"Knowledgeable and generous with her time, she's quickly able to pinpoint areas for improvement and offers relevant advice that's easy to apply"
"Mel made me stop and think and realise I need to refocus myself"
"She is highly engaging with online audiences inspiring people to take action and improve their lives"
"Great presenter, very understanding, competent and entertaining"
"This session reminded me that there is no shame in saying no"
"I was challenged to reflect on boundaries I would like to have"
" Mel is the consummate professional; kind, genuine, and well organised"
"I always learn something from Mel"
Hey there, I'm Mel.
I'm a food-loving, book-reading, beachgoer who lives on the Sunshine Coast, in Queensland, Australia.
I have been a communications professional for my whole career (a long time!). Before and during uni, I worked in retail and hospitality, and as we all know, communication is key to surviving those industries!
As a card-carrying introvert, I know how hard it can be to push yourself out of your comfort zone to do things that involve other people!
One of the things I love doing is helping people level up their communication so they develop stronger and happier relationships - with your colleagues, your team, and in your personal life.
I love that you have read this far because it shows me that you want to understand how communication can help you both personally and professionally.
My clients typically include other professionals who want to communicate to create real connection and sustained engagement.
If this is you, then please join me for one or all of these workshops.
I'd love to see you there.
Who is your communication workshop series for?
Do you have a refund policy?
What results can I expect?
How much time do I need to invest in the program?
I want to send my team, do you have a group rate?
Can you run this in-house for my business?
I'd love to book you for my conference, is that an option?
Corporate Options
Each of these workshops can be run in-house. Please get in touch with Mel for more information on how they can be tailored to meet your needs.